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Privacy Policy

Last updated: 15 August, 2024

1. Introduction

CryptoMap is committed to respect and protect your Personal information. We have created this Privacy Policy (“Policy”) in order to help you understand what information is collected, how we use and protect it.

This Privacy policy governs the processing of personal data of users (hereinafter the “User” or “Users”), which may be gathered by Analog and Digital Solutions Limited (“Data Controllers”), as controllers, in the context of the use of the website CryptoMap (hereinafter the “Website”).

Using the Website and providing your personal data implies your knowledge and acceptance of the terms and conditions of this Privacy Policy.

Analog and Digital Solutions Limited is the Data Controller responsible for the Personal Data in respect of Users that are subject to the EU General Data Protection Regulation (“GDPR”) and Data Protection Act 2018 (“DPA”).

Analog and Digital Solutions Limited, a private limited company, incorporated in the United Kingdom under the Companies Act 2006 with the registration number 13177313 and having its registered address at 228a First Floor, High Street, Bromley, Kent, United Kingdom, BR1 1PQ.

Users can find more detailed information on the following matters:

  • Personal data.
  • Accuracy and retention of Personal data.
  • Collection, processing and use of Personal data.
  • Information Sharing.
  • International data transfers.
  • User’s rights.
  • Third-party links.
  • Processing of children’s Personal Data.
  • Changes to Privacy Policy.
  • Contact.

2. Personal data

Using our Website, we may ask you to provide us with certain personally identifiable information which can be used to identify you (“Personal Data”). Personally identifiable information may include but is not limited to:

  • Identification information: First name, Last name, and Contact details like email address.
  • Payment information: bank account information and cryptocurrency wallets. The payments are processed through merchant acquiring services and invoices.
  • Automatically collected data: online identifiers like IP address, device information, usage data, geolocation data, and cookies.

3. Accuracy and retention of Personal data

CryptoMap takes reasonable and practicable steps to ensure that your Personal Information held by us is (i) accurate with regard to the purposes for which it is to be used and (ii) not kept longer than is necessary for the fulfilment of the purpose for which it is to be used.

We keep User’s personal data only for as long as we need to. If CryptoMap no longer needs the User’s personal data, we will delete it.

In accordance with applicable laws, the User’s data is:

  • processed lawfully, fairly and in a transparent manner in relation to the User;
  • collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
  • adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  • accurate and, where necessary, kept up-to-date;
  • kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes;
  • processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

4. Collection, processing and use of Personal data

The use of the Website involves the provision of Personal information by Users.

We may use your personal information for any lawful purpose, including the following:

  • To provide you with our Services pursuant to our Terms of Use.
  • To process transactions.
  • To comply with applicable regulations.
  • To fulfil your purchases.
  • To respond to your enquiries.
  • To operate, personalise, develop and improve the Services, including for analytics purposes.
  • To comply with the law and to maintain the security of our Services.

We may use your Personal Information for additional purposes if that purpose is disclosed to you before we collect the information or if we obtain your consent.

Personal data will be processed in compliance with the applicable laws and will be kept in accordance with the above-mentioned purposes for the legally prescribed time.

5. Information Sharing

We may share your Personal data with third parties which provide a variety of operations to improve the services we provide and for other purposes mentioned in paragraph 3 of this Policy.  We may share your Personal Information with:

  • Service providers: including hosting services, email services, payment processors (acquiring services), customer support services, compliance providers (KYC and AML providers), and analytics services in order to improve the services we provide.
  • Affiliates: we may share Personal Information with our current and future affiliates, meaning an entity that controls, is controlled by or is under common control with Analog and Digital Solutions Limited. We may share data, where doing so is necessary to facilitate the services and perform their functions and tasks. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.

6. International data transfers

Analog and Digital Solutions Limited is headquartered in the UK and has operations in the UK. Nevertheless, some of the service providers may be located outside of the UK and EU/EEA. The laws and regulations in those countries may not have the same level of data protection. Whenever we transfer the User’s personal data from the UK/EEA to a location outside the UK/EEA and whether those countries don’t offer an adequate level of data protection, in those cases, CryptoMap undertakes to adopt appropriate security measures and safeguards aligned with the applicable laws.

7. User’s rights

Pursuant to applicable law, Users may, at any time:

  • To obtain confirmation as to whether or not the User’s Personal data is being processed (Right of access).
  • To obtain from CryptoMap without undue delay the rectification of inaccurate personal data concerning the user and to request CryptoMap to amend your Personal data (Right to rectification).
  • To use the “right to be forgotten” in case a) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed b) the personal data have been unlawfully processed c) the User objects to the processing, and there are no overriding legitimate grounds for the processing d) the personal data have been collected in relation to the offer of information society services e) the personal data have to be erased for compliance with a legal obligation.
  • To restrict Processing of Personal Data in case: a) the accuracy of the personal data is contested b) the processing is unlawful and the user opposes the erasure of the personal data and requests the restriction of their use instead c) CryptoMap no longer needs the personal data for the purposes of the processing, but they are required by the user for the establishment, exercise or defence of legal claims (Right to restriction of processing).
  • To be communicated about any rectification or erasure of Personal data or about the imposition of the restriction on processing (Notification obligation regarding rectification or erasure of personal data or restriction of processing).
  • To request the copy of personal data, which the user has provided to CryptoMap, and which have to be provided in a structured, commonly used and machine-readable format and to request CryptoMap transmits the data to another controller (Right to data portability).
  • To object to CryptoMap processing user’s personal data in cases where the processing is for: a) the performance of a task carried out in the public interest or in the exercise of official authority vested in the CryptoMap b) the legitimate interests pursued by the CryptoMap or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child (Right to object).
  • Not to be subject to a decision based solely on automated processing unless: a) the decision is necessary for entering into, or performance of, a contract between the User and CryptoMap b) the decision is authorised by the law to which the CryptoMap is subject and which also lays down suitable measures to safeguard the user’s rights and freedoms and legitimate interests c) the decision is based on the user’s explicit consent (Automated individual decision-making, including profiling).

CryptoMap does not sell your Personal data.

To exercise your rights, please contact us by email at [email protected].

8. Third-party links

CryptoMap website may contain links to third-party websites or apps. CryptoMap is not responsible for the privacy or content of those websites which are not affiliated with Analog and Digital Solutions Limited, and they are not covered by this Privacy Policy.

Any interactions with third-party companies are governed by the privacy policies of those companies. Users are encouraged to review the privacy policies of those websites or apps.

9. Cookies

“Cookies” is a small piece of text file stored on the local hard disk of your computer or mobile device and identify the user’s computer on the Website server.

We use cookies to enhance your experience on our website. We employ both first-party cookies, which are set by our website, and third-party cookies, which are set by external services. First-party cookies help us remember your preferences and improve your browsing experience, while third-party cookies are used for additional functionalities such as analytics and advertising.

  • Session Cookies: Temporary cookies that are deleted when you close your browser. They manage your session and interactions during your visit.
  • Persistent Cookies: Cookies that remain on your device after you close your browser to remember your preferences for future visits.

Cookies themselves do not collect personal data directly. However, they can store information like session identifiers or user preferences, which may be combined with other data to potentially identify you.

You can control and manage cookies through your browser settings. Disabling cookies may affect the functionality of the website.

10. Processing of children’s Personal Data

CryptoMap website does not target children under the age of 18, and we do not knowingly collect Personal Information from children under the age of 18. If we learn we collected Personal Information from a child under 18, we will delete that information from our files.

11. Changes to the Privacy Policy

CryptoMap reserves the right to update Privacy policy. All the changes will be posted on this page. Therefore, users are encouraged to visit the page to learn of any updates.

12. Contact

If there are any questions, comments or concerns about this Privacy Policy, please contact us by email [email protected].

Published on 15 August 2024.